Long Beach has a new Visitor Information Center in downtown on the Southeast corner of Pine and 1st street in the Long Beach Transit Mall. The facility is open late and on the weekends. Hours are Monday - Thursday 7am to 6pm and Friday - Sunday 9am to 7pm. The center also is home to the first public restrooms on Pine Ave and they are open everyday from 5am to 1:30am.

The new facility provides tourists and locals with easier access to transit and visitor information along with:

• Bus pass sales 
• Real-time transit schedule display
• Touch-screen kiosk with 24 hour transit information
• ID card processing for seniors, students, legally blind and LBT dependents.
• Lost and found services
• Route information give by customer service
• Representatives at three ADA-accessible windows
• Visitor information window